Data Processing Addendum
Version 2.0 · Last updated September 23, 2026
In plain English
- For business customers whose use involves Satelink processing personal data on their behalf.
- Satelink acts as a processor/data processor; the customer is the controller/data fiduciary.
- We process only on documented instructions, keep the data confidential, and use vetted sub-processors.
- We assist with data-subject requests and breach notification and delete or return data on termination.
This Data Processing Addendum ("DPA") supplements the Terms of Service for business ("B2B") customers where Satelink processes personal data on the customer's behalf. It reflects obligations under the DPDP Act, 2023 and the GDPR where applicable. It is offered by Jakuraa Commercial Pvt Ltd.
1.Roles
For personal data the customer submits or generates through the Services, the customer is the controller / data fiduciary and Satelink is the processor / data processor. For Satelink's own account and billing data, Satelink is the controller.
2.Scope and instructions
Satelink processes personal data only to provide the Services and on the customer's documented instructions (including these Terms), unless required by law, in which case Satelink will inform the customer where permitted.
3.Confidentiality and security
Satelink keeps personal data confidential, limits access to personnel who need it, and applies the safeguards described in the Security page and Privacy Policy.
4.Sub-processors
The customer authorizes Satelink to engage the sub-processors listed at /sub-processors. Satelink imposes data-protection obligations on sub-processors and remains responsible for their performance, and will give notice of intended changes.
5.Data-subject requests
Satelink will assist the customer, taking into account the nature of processing, in responding to requests from data principals / data subjects (access, correction, erasure, and similar).
6.Breach notification
Satelink will notify the customer without undue delay after becoming aware of a personal-data breach affecting the customer's data, with the information the customer needs to meet its own obligations.
7.International transfers
Where personal data is transferred across borders, the parties rely on the mechanisms permitted by applicable law.
8.Categories of data and data subjects
The personal data processed under this DPA typically includes account and contact details, authentication identifiers, API usage and device/network data, wallet addresses, and payment metadata. The data subjects are typically the customer's personnel and end users who interact with the customer's application built on the Services. The nature and purpose of processing is the provision, metering, and support of the Services.
9.Duration of processing
Satelink processes personal data for the duration of the agreement and for the retention periods set out in the Privacy Policy, after which the data is deleted or returned as described below.
10.Personnel and confidentiality
Satelink ensures that personnel authorized to process the customer's personal data are bound by appropriate confidentiality obligations and are granted access only on a need-to-know basis.
11.Assistance and records
Taking into account the nature of processing and the information available to it, Satelink will provide reasonable assistance to the customer in meeting its own obligations, including in relation to security, breach notification, and data-protection impact assessments. Satelink maintains records of the processing it carries out on the customer's behalf.
12.Audit
On reasonable prior written request, and subject to confidentiality, Satelink will make available information necessary to demonstrate compliance with this DPA. Where a customer requires more, the parties will agree on a proportionate approach that does not compromise the security of other customers.
13.Liability and precedence
This DPA forms part of, and is governed by, the Terms of Service. In the event of a conflict between this DPA and the Terms on the subject of personal-data processing, this DPA prevails. Liability under this DPA is subject to the limitations set out in the Terms.
14.Return and deletion
On termination or expiry of the agreement, Satelink will, at the customer's choice, delete or return the customer's personal data, subject to any retention required by applicable law. Requests: satelinknetwork@gmail.com.
Version history
- v2.0 · September 23, 2026 — Reframed as a B2B Data Processing Addendum with processor obligations and sub-processor terms.
- v1.0 · September 23, 2026 — Initial data-processing note.